http://www.avmechanic.co.uk/help/ Post questions regarding the use, troubleshooting and repairing Windows XP en Tue, 07 Sep 2010 22:10:49 GMT vBulletin 60 http://www.avmechanic.co.uk/help/images/misc/rss.png http://www.avmechanic.co.uk/help/ http://www.avmechanic.co.uk/help/windows-xp-help/3383-failed-query-tcp-ip-settings.html Sat, 04 Sep 2010 18:11:15 GMT Hello Everyone,

I recently reinstalled Windows XP SP 2 as my PC was very sluggish and I don't recall ever doing a reinstall since I bought this PC six years ago!

I ran the File and Settings Transfer Wizard prior to my reinstall.

The install went smoothly and I transferred my original setting back to my PC after the install.

However, since the reinstall I'm unable to connect to the Internet and I'm also having problems connecting my wireless printer.

I connect to the Internet through a cable modem.

I also have a NETGEAR wireless router which connects my laptop and my Canon Pixma MX860.

I can still connect to the Internet with my laptop and can access the web as well as the Optonline.net mail server
.
I ran the new connection Wizard selecting "connect to the Internet" then "set up my connection manually" then "connect using a broadband connection that is always on".

The next screen read "completing the new connection Wizard, your broadband connection should already be configured and ready to use…".

However, when I use Internet explorer to try to access the web I get an error message that reads "the page cannot be displayed, the page you are looking for is currently unavailable…".

This same error message also recommends checking the option to "automatically detect settings" which I already had checked.

I've also done the following but still cannot connect:

- I right clicked the 1394 network connection and clicked "repair" and got the following error "failed to query TCP/IP settings of the connection".

- I looked at my bios settings to ensure that the integrated NIC card was set to "ON".

- Per a user that was having a similar problem, I renamed my TCPIP.sys files to TCPIP.sys.old and rebooted and retried the new connection but still had the same problem.I did notice that new TCPIP.sys files were created.

- I deleted the 1394 net adapter in the settings under system/device manager and reinstalled it by right clicking "network adapters" and selected "scan for hardware changes".

- I noticed there are all yellow question marks next to "other devices" and all the devices listed under that including ethernet controller, multimedia audio controller, multimedia controller, PCI modem, and video controller.

- Unplugged and then plugged in my cable modem to reset it.

I noticed when I right-clicked Network Connections/1394 communication 3 properties/Internet protocol (TCP/IP) there is a button to "install" as well as "properties" but the "uninstall" button is grayed out, does that mean that TCP/IP is not installed on this PC?

When I click "properties" the option to "obtain an IP address automatically" was checked off.

Does this mean that TCP/IP is in fact installed on this PC? The Uninstall button being grayed out leads me to believe TCP/IP is not installed on the PC.

Does all this have anything to do with why I can't get my wireless printer to connect wirelessly? The only other thing I can try is to reinstall the operating system but I'm trying to avoid that as it takes so long. Regarding the reinstall, I was doing it from an Dell OEM disk which had an option to install other Windows components and IIS was one of those components.

I don't recall the exact description however it had something to do with Internet connections and TCP/IP. However, when I tried to install it I was prompted for a second Windows install disk but my PC only came with the one install disk.

Is that IIS software something I can download from Microsoft and will that fix my problem?

Thanks in advance for any info you can provide!

Dan G. in CT

__________________
gia sư ]]> Windows XP Help charlotba http://www.avmechanic.co.uk/help/windows-xp-help/3383-failed-query-tcp-ip-settings.html http://www.avmechanic.co.uk/help/windows-xp-help/3380-woopra-desktop-client-1-4-winxp.html Fri, 27 Aug 2010 17:43:56 GMT Been discussing this with Woopra via Twitter, but thought I'd post the whole story to the forums anyway.

I was using the Woopra WordPress plugin to track my stats, but it stopped working. So I followed the instructions to set up the tracking manually. When I

tried logging into the desktop client, however, I got the message "Unable to connect to Woopra".

I checked my username & password by logging into Woopra.com, and could log in fine. The tracking script logs my visitors, because I can see them from here.

I've disabled my firewall (basic Windows firewall) even though Woopra has been excluded from being blocked & that did not change the error message of "unable

to connect".

I've tried uninstalling & reinstalling the software. No change. I could find no other troubleshooting tips.


Kiara

gia sư
camera quan sát
nha khoa
noi that van phong ]]> Windows XP Help connorabb http://www.avmechanic.co.uk/help/windows-xp-help/3380-woopra-desktop-client-1-4-winxp.html http://www.avmechanic.co.uk/help/windows-xp-help/3375-desktop-problem.html Wed, 11 Aug 2010 00:09:47 GMT Im pretty stupid when it comes to things about computers. i know a little bit but this is just beyond me i dont know if its a hardware problem... Im pretty stupid when it comes to things about computers.
i know a little bit but this is just beyond me i dont know if its a hardware problem software problem or what.

But i reformatted and reinstalled Windows xp Home SP2 due to virus problem, sumhow got a virus and it $#@^#@ over my computer and i wasnt able to access internet, download nearly anything, or even system restore... so i reinstalled the windows and thought that i will just start all over again,

but wen i tried to set up internet nothing would work...still... i went to device manager and said that everything was working except: Ethernet Controller, Multimedia Audio Controller, RAID Controller, RAID Controller.

They all show yellow bubble with exclamation mark in them and i try update, reinstall and watever but i cant cause no internet... i have no othr CDs other than the windows xp home SP2 disk.

i know my computer works with my internet cause it was working... before the virus.
i dont know much about the desktop because my dad is the person who gave it to me and always messed with it.
_________________
Novak Vera
gia sư ]]> Windows XP Help kalebaha http://www.avmechanic.co.uk/help/windows-xp-help/3375-desktop-problem.html