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  1. #1
    Junior Member
    Join Date
    Aug 2008
    Posts
    2

    Default Problem With Attachments

    Hi,

    I'm new here, so forgive me id I've put ths in the wrong place.

    In my household, there are 3 people that use the PC
    normally, and two of us have hotmail accounts.
    However, yesterday both of us noticed that when we
    opened our e-mail inbox and opened a message with an
    attachment, we were unable to open the attachment.

    I click on the attachment and then open/save and the
    dialog box, which shows the progress of the file opening
    up, appears although it appears blank and fails to open
    my attachment. (I have included a print screen of the
    problem below)


    I am wondering if you can provide me with a solution
    which will enable me to access the attachment.


    All help is much appreciated.

    Thanks



  2. #2
    Senior Member
    Join Date
    Nov 2006
    Location
    uk
    Posts
    590

    Default Re: Problem With Attachments

    Have a look here; http://ask-leo.com/why_cant_i_open_a...n_hotmail.html . If they're zip files then use 'save' in the download box and then unzip.

  3. #3
    Junior Member
    Join Date
    Aug 2008
    Posts
    2

    Default Re: Problem With Attachments

    Sorry, I'm still facing difficulties with them.

    Both .zip and .exe files won't open.

    When I click open/save, the dialog box appears but nothing happens within...

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