need some help troubleshooting
Here's a strange one:
Windows Vista Home Basic + Yahoo! Mail
When typing a reply to emails, occasionally a "right click popup window" will appear for no reason, or all the text will be highlighted and consequently disappear after typing the next letter. If caught quickly enough, I can "undo" or paste the text that has disappeared.
My first step was to see if she was doing this unknowingly (keyboard shortcut keys + alt key). Neither the "windows button", ALT key nor right mouse button are being touched when this happens.
My next step was to replace the keyboard. But, I could still see the problem happening intermittently.
Next, I switched the keyboard to a different USB port - from the back of the computer to the front.
This is a one-year old Dell E521. Any other ideas anyone? Thanks.
|