Computer Help Forums  
   
 

Go Back   Computer Help Forums > Windows Operating Systems > Windows Vista
Register


Reply
 
Thread Tools Search this Thread
  #1  
Old 03-15-2008, 08:42 PM
simrick simrick is offline
AVM Senior Member
 
Join Date: Aug 2006
Posts: 167
Default need some help troubleshooting
Here's a strange one:
Windows Vista Home Basic + Yahoo! Mail

When typing a reply to emails, occasionally a "right click popup window" will appear for no reason, or all the text will be highlighted and consequently disappear after typing the next letter. If caught quickly enough, I can "undo" or paste the text that has disappeared.

My first step was to see if she was doing this unknowingly (keyboard shortcut keys + alt key). Neither the "windows button", ALT key nor right mouse button are being touched when this happens.

My next step was to replace the keyboard. But, I could still see the problem happening intermittently.

Next, I switched the keyboard to a different USB port - from the back of the computer to the front.

This is a one-year old Dell E521. Any other ideas anyone? Thanks.
Reply With Quote
 
  #2  
Old 03-16-2008, 07:17 AM
₣abler ₣abler is offline
AVM Senior Member
 
Join Date: Nov 2006
Location: uk
Posts: 441
Default Re: need some help troubleshooting
It's a new one to me. Try changing the mouse as it might have an intermittent fault.
Reply With Quote
  #3  
Old 03-16-2008, 10:56 AM
simrick simrick is offline
AVM Senior Member
 
Join Date: Aug 2006
Posts: 167
Default Re: need some help troubleshooting
Thanks Fabler, I will try that next.
Reply With Quote
  #4  
Old 03-19-2008, 02:11 AM
simrick simrick is offline
AVM Senior Member
 
Join Date: Aug 2006
Posts: 167
Default Re: need some help troubleshooting
Well, moving the keyboard connection from the rear USB port to a front USB port resolved the problem. Go figure? Do you think the mouse is still the culprit? Because I do. And I don't like this cord hanging out of the front of the computer all the time. Maybe I'll try plugging it back into the rear and replacing the mouse just to see if that works too.
Reply With Quote
  #5  
Old 03-19-2008, 02:39 AM
₣abler ₣abler is offline
AVM Senior Member
 
Join Date: Nov 2006
Location: uk
Posts: 441
Default Re: need some help troubleshooting
Had always problems with wireless mouse' (or should that be mice) so chucked away the offending rodent and used a wired optical mouse instead. Keyboards, wireless, have never been any problem. Always bought a few wired optical clickers, for standby, and have had no problems, they're cheap enough to have a couple on the shelf.

PS updated your Vista yet?
Reply With Quote
  #6  
Old 03-19-2008, 02:59 AM
simrick simrick is offline
AVM Senior Member
 
Join Date: Aug 2006
Posts: 167
Default Re: need some help troubleshooting
Well, this is a wired optical mouse. But it's good to know that wireless ones are a problem - I'll stay away from them! I think you're right and it's the mouse - I'll have to replace it next time I'm over there and see if that also resolves the problem.

Um....no, she hasn't updated her Vista yet (I wish she would) - why? are there updating "issues" I should be aware of? (issues? in Vista? what a silly question!) haha
Last edited by simrick : 03-19-2008 at 01:45 PM.
Reply With Quote
  #7  
Old 03-19-2008, 10:16 AM
₣abler ₣abler is offline
AVM Senior Member
 
Join Date: Nov 2006
Location: uk
Posts: 441
Default Re: need some help troubleshooting
Vista's first service pack is now available. It'll auto update in April, though, if you don't bother with it now.
Reply With Quote
  #8  
Old 03-19-2008, 01:45 PM
simrick simrick is offline
AVM Senior Member
 
Join Date: Aug 2006
Posts: 167
Default Re: need some help troubleshooting
Great.....better get the data back up "up-to-date" and set a restore point....cross fingers....say some prayers.....make sure the XP machine is running......LOL
Reply With Quote
  #9  
Old 03-19-2008, 03:39 PM
₣abler ₣abler is offline
AVM Senior Member
 
Join Date: Nov 2006
Location: uk
Posts: 441
Default Re: need some help troubleshooting
simrick... oh ye of little faith..... http://www.avmechanic.co.uk/help/win...able-2884.html
Reply With Quote
  #10  
Old 03-20-2008, 03:18 AM
simrick simrick is offline
AVM Senior Member
 
Join Date: Aug 2006
Posts: 167
Default Re: need some help troubleshooting
Quote:
Originally Posted by ₣abler
simrick... oh ye of little faith..... http://www.avmechanic.co.uk/help/win...able-2884.html

LOL - it's not "little faith" - it's "too much experience with Microsoft"!! hahaha
Reply With Quote
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
How To Go About Troubleshooting 98 slinky Windows 95/98/ME/2000 2 01-30-2006 11:54 PM


All times are GMT +1. The time now is 11:45 PM.

 
 
Contact Us  │  Free Computer Help  │  Archive  │  Privacy Statement  │  Top
 
Powered by vBulletin Version 3.5.4
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
2005. (c) All rights reserved AVmechanic.
vRewrite 1.5 beta SEOed URLs completed by Tech Help Forum and Chalo Na.
vRewrite 1.5 beta SEOed URLs completed by Tech Help Forum and Chalo Na.