Thread: audio problem

can someone help when i play a dvd that i have downloaded the sound is ok but if i play it again the sound is out of sink i have to reboot every time to play it or another dvd

Hi,

Welcome to the forums, can your please answer a few questions for me to help diagnose the problem.

1. You say you downloaded a DVD, do you mean its an .avi file or DIVx file, or do you mean an actual DVD disc you play from your DVD drive, or both?
2. What software and version are you using to playback the DVD's , media player? PowerDVD etc

thanks

sorry im not good at explaning myself the dvd drive works fine its when i play an avi film it happens with all software ie Realplayer ,windows Media player, Nero showtime, The audio does not match the film

Hi, this is a tricky one, i assume you didnt use to have this problem? Also does it happen with any AVI file or just a few

1. If the avi file plays back satisfactory as soon as you boot up, then I believe it shouldn't be a codec issue. Anyhow, it won't hurt to check that you're all covered there.

2. Is your system clean from virus/adware/spyware, have you run any system scans recently to make sure you have no nasties installed on your system

3. Since your problem kicks in later, I'd suggest you try playing back at a lower quality setting, and see if you notice any difference. Additionally, go to the Start menu -> Run..., type mplayer2.exe and press OK. See if the avi file plays back there with no problems.

4. Do you any of type of media file play ok, .wmv for exmaple.

thanks

it seems that all avi downloads that i try to play have the same problem it must be somthing to do with windows xp they all play when i first turn on but none play a second time unless i restart ive tried all dvd software the audio does not match the film it seems to be out of sink perhaps ive turn something off by mistake i just dont no
thanks for the help

ok, did you try any of the things i mentioned in the previous post?

tried all you surgested but still the same worked fine with mplayer2 1st time but not the 2nd time
{thinking about going on valium}
thanks

Hi

Could you try creating a new user profile in windows and logging on with that and see if you still get the same problems.

Also when you ran the spyware/adware scans, what did you use? and did it find anything?

thanks

i ran spyware bot it found a few things i cleaned them out but the same thing audio out of sink with picture unless i restart

ok great, did you create a new user profile and log on with the new profile.

thanks