Thread: New PC 1 stop error and no icons or taskbar

Hello,

I have a new PC with Windows XP Media Center. I received an application popup "Explorer.exe-application error The instruction at 0x7c8010e referenced memory at 0x7c80180e. The memory could not be written. Check okay to terminate the program. Click cancel to debug the problem" I am not positive as to what choice I made. My pc booted and brought me to my login, I logged in and it seemed okay for about 5 seconds, then all the desktop icons and the taskbar disappeared. The only function I had was "cntrl alt del" which brought up the task manager. I tried a reboot, same problem. tried "last known good config" and same problem.

I read some of the earlier threads where others had issues with no icons etc So I started my pc in safe mode. I then checked Event Viewer, System events which showed the above error 3 times but with different "0x" numbers. The only other error I could find was "NAT was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insuffiecent resources or an internal error. The data is the error code."

I have installed Avast Antivirus, Netspy protector, HP printer, SBC DSL sofware, Yahoo Messenger. I also networked my laptop,printer and new desktop. I have my dsl modem linked to a router.

I seemed to be working fine until after the networking, SBC DSL software, and Yahoo were installed.

Sorry for the long post but thought maybe the more info the better.

Thanks for any help...
Kris

P.S. It seems that loosing icons and the taskbar are a frequent result of many different problems.

Thank you Zorro for your detailed response. I had tried the "explorer.exe." option, however that did not work for me ( I saw that in an earlier thread). I was going to resort to a "repair" or even factory defaults, but I tried booting up in safe mode a couple of times more to see if I could find anything else to help resolve the problem.

The 1st time the driver list (not sure if that's what you call it) stopped at mup.sys, so I researched it and did not find anything that applied. I rebooted in safe mode and it stopped at IPVNmon.sys. Researching this helped a great deal. Apparently this is installed with some DSL software ..Visual IP Insight ( monitoring tool) installs the driver ipvnmon.sys (located c:windows\system32\drivers). I found this softwate on my pc and removed it however it did not solve the problem..but I persisted and changed my folder view options to allow system files and operating files to be shown. I found that even after the removal of IP Insight, the driver was still there. I renamed it ipvnmon.sys.xxx and VIOLA everything came back up.

This seems to be a known problem with Dell and Visual Networks provided a fix, but I could not find it. Don't know why it is still a problem as this has been an issue for at least a year!

This took me into the very early hours and I was exhausted. I am sorry that I did not post this find immediately so that Zorro did not have spend time on my problem.
I hope that this information will be of help to others.

Again thank you Zorro! And to this site...very useful!