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Old 27-06-2009, 05:28 PM   #1
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Default Winsock corrupt

I have an Acer netbook here. My instructions were, "I've uninstalled Charter Security Suite and I'd like you to put Comodo on it for me." Sounded easy enough - but wait - Comodo wouldn't install properly, then it wouldn't uninstall properly. I ran Ccleaner to get rid of Comodo & Charter, deleted all the leftover folders. Now it appears the Winsock is corrupted because I am connected to the internet, but I can not do anything - no pages load in IE, nothing will update for MBAM or SAS, and I can't get a response - the errors say it looks like the firewall is not permitting anything through. Well, I don't even have the XP firewall on at this point, and I still can't get anything. I tried the MS instructions to delete the registry keys and let XP reestablish the Winsock on bootup, but that's not working either. I tried System Restore, but that appears to have been turned off - why, I don't know - he wouldn't even know how to turn that off!

Any other ideas for me? I hate to have to format and reinstall- these netbooks don't have a CD/DVD; it's a real pain in the neck!

Thanks.
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Old 27-06-2009, 07:23 PM   #2
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Default Found the solution!

WinSock XP Fix Freeware download and review - fix XP internet connectivity from SnapFiles

Winsockxpfix did the trick! Now if I can figure out what else is wrong with this thing.....LOL
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Old 27-06-2009, 10:14 PM   #3
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Hi simrick. As with a lot of security apps, such as Norton and McAfee there is usually an uninstaller tool. Charter has one as normal add/remove can cause problems. Don't know how it was removed by your friend but this maybe for future reference; Charter High Speed Security Suite Re Installation - Charter Communications

As it's XP may I suggest installing version 2.4.18.184 of Comodo as it doesn't come with av; Download Comodo Firewall + Antivirus 3.9.95478.509 - FileHippo.com and is less intrusive and ideal for XP. (Wont work with Vista).
Used Comodo for quite some time now but think it's getting to be a tad bloated. For the last three months I've been running XP and Vista with Microsoft's own firewalls set to default, with a router firewall, and have not come to grief! Both PC's also start up faster.
AV is Avast Home, bought superantispyware and those are the only 'live' scanning programs I use. Will see how it goes but these 'firewalls' are overrated I think. Just my humble opinion of course. I have a few other programs for 'blocking' and manual scanning for malware. Anyway, good luck with repairing the machine...
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Old 27-06-2009, 11:01 PM   #4
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HI Faber :- I have that version of Comodo running on a Vista machine with no problems (Vista Home Ultimate).

I have been using Comodo firewall & Virus for 2 years now on both XP & Vista, never had a Virus, in all that time.
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Old 27-06-2009, 11:16 PM   #5
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Hello Ferret, always thought that Version 3 onwards would only run on Vista. Two years ago the first version 3 played havoc with Vista and only uninstalling Comodo through safe mode could I get my PC to work. Had that black background and a Microsoft warning that my copy of Vista was not genuine..etc. Caused a little err..exitment at the time.
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Old 27-06-2009, 11:27 PM   #6
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Just to clear any confusion Comodo version 2.4.18.184 is down the list a bit.
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Old 28-06-2009, 12:00 AM   #7
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Thanks guys. I guess the mistake I made was assuming he had really uninstalled Charter correctly.......learned that lesson the hard way! LOL Now that I have everything back in order and can set a restore point, I'm going to try the latest version of Comodo - I like the stateful file inspection it's touting. I'll let you know if I have any problems with it.
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Old 28-06-2009, 12:09 AM   #8
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Quote:
Originally Posted by ₣abler View Post
Hi simrick. As with a lot of security apps, such as Norton and McAfee there is usually an uninstaller tool. Charter has one as normal add/remove can cause problems. Don't know how it was removed by your friend but this maybe for future reference; Charter High Speed Security Suite Re Installation - Charter Communications

As it's XP may I suggest installing version 2.4.18.184 of Comodo as it doesn't come with av; Download Comodo Firewall + Antivirus 3.9.95478.509 - FileHippo.com and is less intrusive and ideal for XP. (Wont work with Vista).
Used Comodo for quite some time now but think it's getting to be a tad bloated. For the last three months I've been running XP and Vista with Microsoft's own firewalls set to default, with a router firewall, and have not come to grief! Both PC's also start up faster.
AV is Avast Home, bought superantispyware and those are the only 'live' scanning programs I use. Will see how it goes but these 'firewalls' are overrated I think. Just my humble opinion of course. I have a few other programs for 'blocking' and manual scanning for malware. Anyway, good luck with repairing the machine...

Interesting....I heard that the MS firewalls only work one-way - inbound - and so I've always recommended using Comodo or something else, even when behind a router with a firewall. I'd LOVE to get rid of software firewalls altogether - they really slow a computer down, you know? But this netbook goes all over the place, and who knows what networks it connets to, and it needs to be SAFE as possible! LOL
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Old 28-06-2009, 12:11 AM   #9
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Quote:
Originally Posted by ₣abler View Post
Hello Ferret, always thought that Version 3 onwards would only run on Vista. Two years ago the first version 3 played havoc with Vista and only uninstalling Comodo through safe mode could I get my PC to work. Had that black background and a Microsoft warning that my copy of Vista was not genuine..etc. Caused a little err..exitment at the time.
Oh my!! I hope I don't run in to that!!! I did find a manual uninstaller in the Comodo user help forum and had to use that to get things sorted on this machine.
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Old 28-06-2009, 12:12 AM   #10
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The latest version of Comodo with Defence+ and AV is worse than a nagging mother-in-law!! Good luck with it and hope your friend appreciates it... Don't use another 'proper' AV while you use the full install of Comodo.
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