I have an Acer netbook here. My instructions were, "I've uninstalled Charter Security Suite and I'd like you to put Comodo on it for me." Sounded easy enough - but wait - Comodo wouldn't install properly, then it wouldn't uninstall properly. I ran Ccleaner to get rid of Comodo & Charter, deleted all the leftover folders. Now it appears the Winsock is corrupted because I am connected to the internet, but I can not do anything - no pages load in IE, nothing will update for MBAM or SAS, and I can't get a response - the errors say it looks like the firewall is not permitting anything through. Well, I don't even have the XP firewall on at this point, and I still can't get anything. I tried the MS instructions to delete the registry keys and let XP reestablish the Winsock on bootup, but that's not working either. I tried System Restore, but that appears to have been turned off - why, I don't know - he wouldn't even know how to turn that off!
Any other ideas for me? I hate to have to format and reinstall- these netbooks don't have a CD/DVD; it's a real pain in the neck!
Thanks.